Support Tickets

"If you have any issues or concerns or support request's kindly create a ticket. Our expert support crew will get back to you as soon as possible and provide the best support possible."
Emergency Support
In case of emergency or immediate assistance please contact the below given contacts or send SMS to us.
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Setup Email

Setup your mail box in Outlook or other mail clients ( ipad / iphone / Android / windows mobile). You need to obtain the following information: before configuring your mail box.
Configure mail box on your PC / Laptop in Outlook 2010
1. Open Outlook 2010.
2. Click File, then Add Account. See Figure 1 below.
Figure 1: Click the "+Add Account" button to begin.
Enter your full email address and password. Outlook should automatically configure your account for you. If not, proceed to the next section.
Manually configure Outlook 2010
  1. Open Outlook 2010.
  2. Click File, then Add Account. See Figure 1 below.
  3. Figure 1: Click the "+Add Account" button to begin.
  4. Next, select Manually configure server settings or additional server types, then click Next. See Figure 2 below.
  5. Figure 2: This will allow you to enter your account information.
  6. In this screen, choose Internet E-mail, then click Next. Figure 3 below illustrates this window.
  7. Figure 3: Be sure to select "Internet E-mail" then click the "Next" button.
  8. This window is where you enter your email information, see Figure 4 below.
  9. Figure 4: Enter your email account information in this window.
    • Enter Your Name as you want it to appear.
    • Enter your full email address username@example.com in the Email address: field.
    • Select POP3 or IMAP.
    • Enter your access domain( mail.yourdomain.com) in the Incoming mail (POP3, IMAP) server: field.
    • Enter your access domain (mail.yourdomain.com)in the Outgoing mail (SMTP) server: field.
    • Enter your full email address, username@example.com, in the User Name field.
    • Enter your email password in the Password: field.
  10. Perform the following steps:
    • Click on More Settings... see Figure 5 for the location of this button.
    Figure 5: This will open a new window.
    • Click on the Outgoing Server tab. Check My outgoing server (SMTP) Requires Authentication. Make sure Use same setting as my incoming mail server is also checked. Click on OK. See Figure 6 as reference.
    Figure 6: Be sure to confirm these settings.
  11. Click the Test Account Settings button and you should see all items with green check marks... Click the Close Button to close the test window. Click OK to save your settings.
    Congratulations. You have finished the setup of your email account. Click Finish to close the setup wizard.
Configure mail box on your ipad , iphone , etc
This article will guide you on how to setup POP email account from iPad.
  1. If this is the first account you're setting up on the iPad tap Mail. Otherwise, from the Home screen tap Settings -> Mail -> Accounts -> Add Account.
  2. Choose your email account type. For setting up email to work with your domain email address tap Other.
  3. Enter your Name , Address(email address), Email Password ,and description.
  4. Tap SAVE POP and IMAP will be show on top on bar. You are allow to choose POP3 or IMAP when setup domain email into iPad.
  5. tap POP so it will highlighted.
  6. 6.Fill in all as below POP Info Name : Email name , Address (full email address), and Description.
  7. Incoming Mail server : host name: mail.yourdomain.com, Username: (full email address) Password (email password) > click done/verify.
  8. If system showing message as Cannot verify server indentity, tap Details and tap Accept.
  9. After accept, go back HOME go to -> Settings -> Mail, Contacts, Calendars -> Tap (email account you setup earlier) and check POP and SMTP (outgoing mail server) setting.
  10. tap SMTP mail.yourdomain.com > tap mail.yourdomain.com On.
  11. Check your SMTP SSL: off (enable it if your webmail come with SSL) , Authentication: Password, Server Port number : 587 (if you choose SSL you will need to set Server Port as 465 for SMTP) Once confirm tap DONE.
  12. Go back to email setting page , click advance to check your POP setting, SSL: off, Authentication: Password , Server Port : 110, if you enable SSL you are require set it as : 995.
  13. tap Done/Verify, Your iPad is now configure to send and receive your domain email.
Configure mail box on your Android phone
The following article explains how to setup your Android to download email from your Hosting.com account via IMAP.
Android software version 2.2:
  1. From the Home Screen or Application Menu, click the Mail icon.
  2. If you DO NOT already have a POP, IMAP or Exchange email account setup on your phone, skip to step 5, other wise you should see a screen like the one below. From this screen, click the Menu Button on your phone to bring up additional setting options.
  3. Click More.
  4. Click New account.
  5. .
  6. Select Other (POP3/IMAP).
  7. Choose Manual Setup.
  8. Fill out the Incoming settings screen like the example below with your specific credentials then click Next.
  9. Fill out the Outgoing server settings screen like the example below with your specific credentials then clickNext.
  10. Choose what to call this email account on the following screen then click Finish Setup.

Data Center Info

Daily Bread Host Services is your Full Service Internet Solutions Provider with the widest selection of Co-location and dedicated server services anywhere on the planet. Whether you are just starting out with your first server or need your own mainframe, DBH can deliver. We offer some of the most competitive rates on dedicated servers and Co-location in the industry, with NO hidden charges.
Daily Bread Host helps businesses establish a presence on the Internet with low-cost Co-location solutions, and offers products that allow them to migrate to higher end services as their presence matures and expands seamlessly. Unlike the other Co-location services currently available, Haven doesn't require you to box up a server and ship it to us. We supply all of the equipment you need for your Co-located server. Haven offers a myriad of configurations in all operating system platforms with no hidden costs, long term contracts or bewildering customer service. Our transparent pricing policy makes it easy for you to know exactly what you will pay for your Co-located server. Simply contact us to discuss the configuration that's right for you.
Since its inception, DBH has pioneered the evolution of cost-effective Co-location services offering businesses comprehensive server solutions. All Co-located servers are housed in one of our state of the art facilities which are completely safe, secure and monitored by our staff 24 hours a day. Our data center's also provides single server collocation and dedicated servers. Below are some of the features of our data center but they are a typical example of any of Daily Bread Host's facilities.
Take a Virtual Tour of our data center!
DATA CENTER FEATURES
When it comes to our datacenters, we takes great pride and care in ensuring that our state-of-the-art facilities will not only meet, but also exceed the high standards of service, support, capabilities, and features our customers have come to expect with our offerings.
Now boasting a worldwide footprint that exceeds 150,000 square feet, our datacenters, located in Dallas, Texas, offer complete redundancy in power, HVAC, fire suppression, network connectivity, and security. It's a level of convenience and access that cannot be found anywhere else.
Data Center Features and Benefits :
DATA CENTER SECURITY
The Best Security on the Planet
In today's business climate, security must extend beyond the server. That's why The Planet offers more security services than any other provider, as an added value to our customers. We offer a wide variety of firewall and virtual private network solutions to Prevent, Detect and Eliminate security risks and provide you with a secure hosting solution.
Security Details
Prevent.
Attack prevention is the first step to a secure hosting environment. The Planet's Attack Prevention Services analyze attack readiness and provide recommendations for remediation. Prevention services include: Detect.
Detection and Response Services recognize and stop attempted intrusions, prevent further intrusions, and provide a real-time alert to The Planet's Security Operations Center. These services are continuously monitored by security engineers and include: Eliminate. If a security breech is identified, The Planet will take action to quickly eliminate the problem. Threat Elimination Solutions include: Security Overview
DATA CENTER NETWORK
Unbeatable Network Infrastructure Our robust network infrastructure ensures maximum uptime and superior performance. The Planet provides a vast array of solutions to provide you with the connectivity, bandwidth and stability you can't find anywhere else.
Network Overview
Network At A Glance
Our network architecture utilizes the Enterprise routing and switching engines from Juniper and Cisco. We utilize Juniper M20 routers as border routers, Cisco 6500 series switches in our distribution layer and Cisco 6500 switches in our aggregation layers, and Cisco 3500 and 2900 series switches at the customer layer. Our network is fully meshed and redundant with 11 backbone providers.
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Agreements

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